FieldAx Illavenil 2024 Release – Version:1.23

Date:4th March 2024

Overview

We are pleased to introduce the latest release of FieldAx, featuring a variety of new functionalities, improvements, and bug fixes. This documentation provides a comprehensive overview of the changes brought about by this release.

What’s New?

● Day Book
Our new Day Book feature displays your daily assignments directly in the mobile app. Assignments are colour-coded for easy status tracking, and a map icon provides one-touch navigation to each job site via Google Maps. For a broader view, use the ‘Open Map’ button to see all your assignments plotted at once for the selected date.

● Timer for Job and Travel

We’ve added a job timer to track work and travel time. The timer starts when a user logs the time and offers a “Stop Timer” button for control. The end time updates automatically on the open time card, and the timer hides once stopped.

● My Inventory Feature

We streamlined the inventory management for service engineers. It will include a location-aware inventory tab, helping engineers quickly find parts in their trunk. Engineers can also raise product requests for unavailable parts, and the app will display the status of existing part requests, preventing unnecessary duplicates.

Features Improved

● Time zone on Dispatch Board

Old functionality: When viewing the Dispatch board, engineers are grouped by region, but assignment times are displayed based on the user’s local time zone. This can lead to confusion when coordinating work across different regions.

New functionality: Engineers are still grouped by region on the Dispatch board. Now, assignment times are displayed according to the time zone of the assigned region. This ensures a consistent view of schedules, regardless of the user’s location.

● Part Transfer module update
Multiple part transfers on a single product request or return order will consolidate into one freight shipment if none of the shipments have been delivered.

● Adding color to assignments on the Dispatch board
Assignments on the dispatch board now include a customizable color field. This allows you to visually differentiate assignments, with FieldAx Green as the default colour.

● Limit Dispatch Board Left Results to Selected Date Range
The Dispatch Board’s left-side results will now update dynamically to match your selected date range on the calendar. This ensures that you’re only seeing the data relevant to the timeframe you’ve chosen.

● New Look for the Map View
Now we have consolidated multiple map views into a single view. This unified view will allow dispatchers to filter jobs, resources, and assignments directly within the map, based on a selected date range from the calendar.

● Quick Dispatch Assignment Title Issue
We have identified a discrepancy in how assignment labels are handled between the Quick Dispatch screen and the main dispatch board. Earlier, the Quick Dispatch screen was limited to displaying the assignment number. We implemented a fix to pull in the correct custom label data, ensuring consistency within the system.

● Fixed – Consumed Parts Deletion Causes Inventory Wipe
There was a bug where using one spare part caused the system to mistakenly delete all other spare parts of the same type, even if they were stored in different locations or had unique tracking numbers.

Known Issues

Our development team is actively investigating these issues.

• Pagination for the Part Transfer feature is not accurate.
• When clicking the ‘Consume Parts’ button, there’s a momentary image flicker before the screen returns to normal.
• The region’s time zone is ignored when calculating duration on the dispatch board.
• The start date and end date in assignments are not being updated when rescheduling assignments in the dispatch board. The correct information is displayed only after refreshing the page.

Contact

We appreciate your continued support and feedback. For any issues or further suggestions, please contact our support team.